1. Introduction

This Know Your Customer (KYC) Policy outlines the procedures and standards adopted by Gold Australia (SA) Pty Ltd ("the Company") to verify the identity of its customers, in accordance with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and guidance from AUSTRAC. The KYC process is designed to:

• Prevent the use of the Company’s services for money laundering, terrorism financing, or other unlawful activities;
• Establish the legitimacy of customer transactions;
• Support transparency and accountability in all dealings.

2. Scope

This policy applies to all clients of the Company, including individuals, companies, trusts, and self-managed superannuation funds (SMSFs), as well as any authorised representatives acting on behalf of these clients.

3. KYC Verification Requirements

3.1 Threshold for Verification
Customer identification is required for:

• All transactions of AUD $5,000 or more;
• All cash transactions of AUD $10,000 or more (subject to a Threshold Transaction Report);
• Any transaction deemed suspicious, regardless of value;
• Any client flagged for enhanced due diligence.

3.2 Individual Clients
Clients must provide one or more of the following:

• Government-issued photo ID (e.g., driver’s licence, passport);
• Proof of address (e.g., utility bill, bank statement, rental agreement);
• Source of funds documentation (as required).

3.3 Companies and Trusts
In addition to individual identification of directors, trustees, or beneficiaries, entities must provide:

• ASIC company extract or ABN registration;
• Trust deed (for trusts and SMSFs);
• Certificate of incorporation or business registration.

3.4 Authorised Representatives
Where a person is acting on behalf of a client, they must also provide:

• Written authorisation from the client;
• Proof of identity for both the agent and principal.

4. Methods of Verification

The Company verifies customer identity using:

• In-person verification at our office with original documents;
• Secure digital uploads of scanned documentation;
• Verification through third-party services where applicable.

Documents must be current, legible, and authentic. Any discrepancies or incomplete submissions may delay or prevent the processing of transactions.

5. Storage and Retention of KYC Data

All KYC records are securely retained in accordance with AUSTRAC requirements:

• KYC documents are stored digitally in secure, encrypted databases;
• Records are retained for a minimum of seven (7) years from the date of the last transaction or termination of the client relationship;
• Access is restricted to authorised personnel only.

6. Ongoing Monitoring

The Company monitors all customer accounts and transactions to detect:

• Unusual activity or behavioural patterns;
• Frequent large transactions without clear explanation;
• Multiple accounts under a single client profile;
• Incomplete or outdated KYC documentation.

Clients may be asked to update their KYC details periodically or as required by law.

7. Refusal or Suspension of Service

The Company reserves the right to:

• Decline a transaction or business relationship where satisfactory KYC documentation is not provided;
• Suspend transactions pending further due diligence;
• Report suspicious behaviour to AUSTRAC as required.

8. Review and Updates

This KYC Policy is reviewed at least annually or when there are significant changes in legislation or the Company’s operations.

9. Contact

For any enquiries related to this KYC Policy, please contact:

Gold Australia (SA) Pty Ltd
Phone: 1300 295 833
Email: hello@asgoodasgold.com.au
Website: www.asgoodasgold.com.au
Office Locations: Level 1, 161 Ward Street, North Adelaide SA 5006