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Knowledge Base
Explore our Knowledge Base for expert answers, guides, and tips on buying, selling, storing, and investing in gold, silver, and platinum.

Buying & Selling
Learn about the process of purchasing and selling precious metals, how to find the best prices, and what to consider when buying or liquidating your holdings.

Risk & Volatility
This section covers the risks of investing in precious metals, including market volatility, and provides tips on managing these risks within your investment strategy.

Pricing & Market Factors
Discover how spot prices are determined, the factors that influence price fluctuations, and how to monitor the market to make informed decisions.

Live Price Charts
Learn how to track precious metal prices using live price charts to stay updated on market trends, analyze price movements, and make informed investment choices.

Storage & Security
This section discusses the best ways to store your precious metals securely, whether at home or in a vault, and the security measures to protect your investment.

Delivery & Logistics
This section covers how your precious metals are securely delivered and insured, including shipping fees, delivery timeframes, and how to track your order.

Returns & Refunds
Find out about our return and refund policies, including the conditions under which you can return precious metals and how we handle damaged or incorrect items.

Payment Options
This section covers the payment methods for purchasing and liquidating precious metals, including options for large transactions and payment security for a smooth process.

Tax & Legal Information
Get clear insights into the tax implications of buying and selling precious metals, including reporting requirements and legal obligations for investors.

Identification
Understand the Know Your Customer (KYC) process and why it’s necessary for compliance with AUSTRAC and Anti-Money Laundering regulations.

Super Funds
Get information on how to invest in precious metals through your Self-Managed Super Fund (SMSF), along with compliance requirements and benefits.

General Questions
This section covers the basics of precious metals, including types, purity, measurement, and key concepts every collector or investor should know.